These can all be found on the specific product page, simply scroll down to the Useful Links section and you will find downloadable installation instructions and a video link.
These can all be found on the specific product page, simply scroll down to the Useful Links section and you will find the data sheet there.
Wastage refers to the amount of floor that will end up not being used during an installation. This is generally unavoidable due to the way the planks will need to be cut, however, the amount of wastage can vary depending on the plank design, laying style and room shape. 10% is a good amount to start with, but herringbone floors may require more – always consult with your installer before purchasing.
Scroll down to the product description on the specific product page to fill out a form to register your warranty. Or click here. You should receive an email confirmation shortly after. Please let us know if you don't receive this.
Yes – we recommend you let your floor acclimatise for 3 to 4 days before installing. This needs to be in the same room that it will be installed in, and it needs to remain within the sealed packaging. The sealed packaging helps ensure the floor doesn’t warp with the change of temperature from different environments. Do not store the flooring outdoors, in an outbuilding, or anywhere with damp or condensation problems.
Endura and Classic are suitable for underfloor heating. Grande is suitable for underfloor heating when fully stuck down.
The flooring has easiloc / click-joints.
The floor can be floated only.
This means that at least one plank within your pack will be cut in half. This is intentional as it will help spread the joints out across your floor, thus helping prevent weakening. The other planks will be the same length.
The surface immediately beneath a Woodpecker natural wood floor must be in good structural condition, free from damp rot, fungal or insect infestation, and contaminating residues. It must be flat with uneven areas not exceeding 3mm over a 2m area. Naturally, the surface should be vacuumed and totally free of debris before fitting begins. Hot pipes should be well insulated to prevent localised hotspots, which can cause wood flooring to warp or shrink.
This type of floor has a UV Oiled finish, therefore you can use cleaning kits for oiled floors. You may also keep it clean with a well wrung damp mop.
We generally recommend 10% wastage, however, this can be impacted by the room shape, laying style and other factors so always check with your installer first.
The flooring is 14mm thick with a 3mm wear layer of oak.
We generally wouldn’t recommend using engineered flooring in a bathroom.
EasiOil is a UV cured oil. 5-7 coats of oil are cured to create a harder and more durable finish. • EASY TO CHOOSE - you can be confident that we’ve selected the best finish for these floors. • EASY TO SPECIFY – you can be confident your clients will be delighted with the durable and practical finish. • EASY TO MAINTAIN – your clients can be confident that their floors can withstand the stresses of modern life with minimal maintenance.
Yes – we recommend you let your Grande floor acclimatise for 3 to 4 days before installing. This needs to be in the same room that it will be installed in, and it needs to remain within the sealed packaging. The sealed packaging helps ensure the floor doesn’t warp with the change of temperature from different environments. Do not store the flooring outdoors, in an outbuilding, or anywhere with damp or condensation problems.
The surface immediately beneath a Woodpecker natural wood floor must be in good structural condition, free from damp rot, fungal or insect infestation, and contaminating residues. It must be flat with uneven areas not exceeding 3mm over a 2m area. Naturally, the surface should be vacuumed and totally free of debris before fitting begins. Hot pipes should be well insulated to prevent localised hotspots, which can cause wood flooring to warp or shrink.
Grande flooring is 21mm thick, including a 6mm real oak wear layer.
As wood is a natural substance, it will expand and contract with changes in temperature and humidity. That’s why when a wood floor is fitted, expansion gaps need to be left wherever the boards meet a wall, structural support, stairs, breakfast bar, fireplace, central heating pipe…etc. Gaps must also be considered at doorways to allow for the differing expansion between rooms. Place spacers at regular intervals when fitting and then remove them before skirting boards, beading or trims are put in place. Allow a 2mm gap for every metre span of the floor with a minimum of 10-15mm gap regardless. For areas over 5m in width, extra provisions should be made for expansion.
Colour variation is the natural beauty and variations in colour that occur in real wood. To ensure the overall effect has a good balance of colour and details, take care to blend planks from several packs across the entire room.
Yes – but only if it is fully stuck down.
You can float, glue or secret nail Grande flooring.
Grande flooring has tongue and groove joints.
We generally wouldn’t recommend using engineered flooring in a bathroom.
This means that at least one plank within your pack will be cut in half. This is intentional as it will help spread the joints out across your floor, thus helping prevent weakening. The other planks will be the same length.
We generally recommend 10% wastage, however, this can be impacted by the room shape, laying style and other factors so always check with your installer first.
EasiOil is a UV cured oil. 5-7 coats of oil are cured to create a harder and more durable finish. • EASY TO CHOOSE - you can be confident that we’ve selected the best finish for these floors. • EASY TO SPECIFY – you can be confident your clients will be delighted with the durable and practical finish. • EASY TO MAINTAIN – your clients can be confident that their floors can withstand the stresses of modern life with minimal maintenance.
Solido has a lacquered finish, therefore you can use cleaning kits for lacquered floors. You may also keep it clean with a well wrung damp mop. We do not recommend using a steam mop or any other solutions on our floors.
No – we would not advise using underfloor heating with solid wood flooring. This is because solid hardwood flooring tends to expand and contract more easily to changes in temperature and therefore they are not stable enough to deal with the temperature changes that underfloor heating will cause.
Yes – we recommend you let your solid wood floor acclimatise for 5 to 7 days before installing. This needs to be in the same room that it will be installed in, and it needs to remain within the sealed packaging. The sealed packaging helps ensure the floor doesn’t warp with the change of temperature from different environments. Do not store the flooring outdoors, in an outbuilding, or anywhere with damp or condensation problems.
No – solid wood flooring can only be installed by either fully glueing it down, or by secret nailing it down.
If installing over floorboards, ensure the voids beneath have a height of 600mm from the ground to the bottom side of the joists. We recommend using a suitable Woodpecker damp proof membrane to protect the floor from moisture. Check that the voids are vented around the perimeter and that these vents are positioned to allow air flow under the entire floor. As a rule of thumb, all venting should equal a minimum of 1.5% of the total m2 of the installation. Keep the vents open throughout the year too.
No – solid wood flooring is not suitable for bathrooms or wet-rooms. For waterproof flooring, view our Brecon range.
Colour variation is the natural beauty and variations in colour that occur in real wood. To ensure the overall effect has a good balance of colour and details, take care to blend planks from several packs across the entire room.
This means that your Solido floor will include multiple different lengths of floors within each pack, rather than boards of the same length. This is down to product availability as it is one solid piece of timber.
Solido is a solid piece of 18mm thick oak.
We generally recommend 10% wastage, however, this can be impacted by the room shape, laying style and other factors so always check with your installer first.
Solido flooring has tongue and groove joints.
Yes – we recommend you let your flooring acclimatise for at least 24 hours before installing. This must be in the same room that it will be installed in, and it should remain within the sealed packaging. The sealed packaging helps ensure the floor doesn’t warp with the change of temperature from different environments. Do not store the flooring outdoors, in an outbuilding, or anywhere with damp or condensation problems.
The surface immediately beneath a Woodpecker floor must be in good structural condition, free from damp rot, fungal or insect infestation, and contaminating residues. It must be flat with uneven areas not exceeding 3mm over a 2m area. Naturally, the surface should be vacuumed and totally free of debris before fitting begins. Hot pipes should be well insulated to prevent localised hotspots, which can cause Stratex® flooring to distort.
Not in normal living conditions (temperatures of 15-25°C). However, allow a gap of 2-3mm for Stratex® floors where there is likely to be temperature variation beyond normal living conditions. Eg. conservatories
Cleaning kits for lacquered floors are suitable for your Stratex® floor to keep them shining, alternatively use a well wrung damp mop.
No – Stratex® floors have built-in underlay therefore additional underlay should not be used. This can create additional bounce which can damage the joints. If you need to raise the height of the floor then we recommend using plywood.
Innovate and Craft are wood-design flooring. Quarry and Whitby are stone-design flooring. As a result, Stratex® is waterproof. It has a stable mineral composite core and a resilient vinyl.
No – whilst Stratex® is waterproof, long exposure to continuous water is not recommended, therefore bathrooms are fine but wet rooms would not be suitable.
Yes – you can use this floor with underfloor heating.
This floor has Easiloc/click-joints.
This floor should only be floated.
The wear rating for Stratex® is AC4.
Stratex® has a slip resistance of R10.
Stratex® is 6mm thick.
"Woodpecker Trade has helped massively, contacting my customers to go through options, sending samples and sorting out a couple of issues for me. I appreciate the efforts the team put in to help me win business. It gives me loads of confidence when I’m on site that I can quote quality product with quality service."
Neil,
"I hate to admit it but Classic flooring worked a dream. I did the whole room in 2 hours. The only downside was that on my first row, I cut the plank to stagger the joints, got the end of the pack and found you had already done it!"
Dave,
"The support we have received so far has been great. The sales office staff were knowledgable and helpful."
Justine,
"I'd buy it again. Easy click together flooring. Fantastic finish. So easy to use."
Leo,
